Ok, I love this idea, but how does this work?





It depends on what you are renting;

Picnics:
standard picnic rentals are 2.5 hr rentals with a maximum of 5 hr rental. we deliver, set up and pick up picnics.

Self pick up:
Furniture rentals are (4) days. We allow pick up two days prior to event and return the day after event. Pick up/drop off times must be scheduled and agreed upon in advanced as we don't have warehouse hours. All furniture rentals must be picked up in a covered vehicle; proper protection and stabilizing equipment must be shown by customer to allow for pick up.

Deliveries:

We deliver our furniture rentals with a minimum order of $650 (not including delivery fee, setup, styling or damage fees) up to 1 hr of 75104 zip code. Delivery fees are determined by size of order, time it takes to prepare items for delivery, cost of fuel, size of vehicle needed & effort required by staff to unload and reload rental items. All rental items will need to be packed and ready to go for pick up in an area freely accessible to our staff at agreed upon time of pick up. Any pick up needed after 9pm will incur an additional $250 after hours charge. If rental items are not ready for pick up at agreed upon time additional charge of $50 will be incurred at 15 min increments. Deliveries/Pick up do not include set up.




INSTALLATION: This service involves setting up and placing your large rental items according to your event's floor plan. We'll ensure that all large pieces, are arranged precisely where you want them. Our team will arrive within a designated 1-hour window once we have the vendor load-in time and the event's start time. We will also place all totes and crates containing décor and tabletop items in a central location for you or a designated person to unpack and set up.

RETRIEVAL: Our team will arrive within a 1-hour window, based on the load-out schedule provided by your coordinator or planner, to collect our rental items. You or your coordinator/planner only need to gather all small items, wrap or place them back in the original totes/crates, and leave them in a central location. All tabletop items, including dishware, glassware, and flatware, should be free of food debris, rinsed, and placed back in the totes/crates. Don't worry about the furniture; we’ll handle that.




No.  Our styling fee is billed at 20% to 30% of rental subtotal depending on size of rental. Styling must be booked at time of initial rental.

SETUP & STYLING: This service includes our team unpacking and arranging all of your rentals in the specified locations, ensuring everything is perfectly placed.



Yes. For self pick up we do require a credit card on file to secure the order that will be charged and then credited once rentals are returned. 

All orders are charged a non-refundable 10% damage/cleaning fee that should cover any/most damage and cleaning costs. In the case of irreversible damage small items will be charged at 3 to 5 times the replacement cost, for furniture the client will be charged at full replacement cost plus time lost in rental revenue until item is back in inventory.




You should always have a plan in place for bad weather. Our items should not be outside in the rain for any amount of time. If there is damage our full damage policy will be in effect. 

How long is your rental period?

Do you require a security deposit?

Are styling fees included in the rental price?

What happens if the weather is bad? 

FAQs

What if I want my rentals set up at the venue? 

-Carrie

I highly recommend Wild Heart for your events/parties! Britani is not only amazing and professional, she goes out of her way to make sure everything is perfect. The setup for my daughter's birthday picnic was gorgeous & was more than we expected. i will use her for all my future parties 

What people are saying:

-Rachel

Wild Heart Co put together the perfect girls day picnic for us. You can tell she not only has an eye for detail she also wants to make sure to bring your vision to life. It was such a fun experience I can't wait for her to create my next picnic!

What people are saying:

-Lacy

I love the whole vibe Wild Heart Co creates with her set ups! Beautiful but not stuffy or too high maintenance. It's like she comes to your spot and creates really dreamy place for you and your friends to have moment straight out of your pinterest dream board and you don't even have to lifT a finger 10/10 recommend!

What people are saying:

-Zaria

The Wild Heart Co. provided an amazing experience for our Bridal shower. The design was exactly what I envisioned and they were very creative with the space provided. Most Definitely would book again for my next event in the Dallas Area!

What people are saying:

-Christine

Thank you for such an amazing party! It was perfect. My daughter and her friends absolutely loved the sweet 16 party. It was exactly what she envisioned l! Thank you for making her day a reality! I would definitely recommend to anyone for any occasion. Professional and courteous. Awesome job. 10/10!!!!!

What people are saying:

-Chelsea

The Wild Heart Co was amazing to work with for my daughter’s sweet 16! Britani had great communication and was so helpful answering all of my questions throughout the planning process. She also made sure to include my daughter in the process and listened to her vision. I love that she makes each event unique. Everything was so beautiful. She went above and beyond to make my girl’s sweet 16 dreams come true. We were so blown away by the finished product. Britani is worth so much more than she charges!

What people are saying:


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